Do I need to verify my server?

Only if you want it listed on the public server list. You can use Direct Connect to share your server with friends without verification.

How long does verification take?

Auto-verification is immediate if it succeeds. Email verification takes 3-7 business days.

What happens if my server goes offline?

Verified servers offline for 14 or more consecutive days lose their verification status.

Can I verify with an IPv6 address or domain name?

No. Only public IPv4 addresses are supported for verification.

How to Verify Your SCP: Secret Laboratory Server

Get your SCP: Secret Laboratory server listed on the public server list. Verification can be done automatically through a console command, or manually by emailing Northwood’s Safety and Compliance Team.

Before You Start

Make sure your server meets these requirements before requesting verification:

Server is online and accessible. Players must be able to connect via Direct Connect
Uptime commitment. Verified servers are expected to maintain near-100% uptime. Servers offline for 14 or more consecutive days lose verification
CSG compliance. Read the Community Server Guidelines before applying
Max 60 player slots. Verified servers exceeding 60 slots may be de-listed

Configure Required Fields

Open config_gameplay.txt in the /.config/SCP Secret Laboratory/<port>/config folder using the File Manager. Set the following fields.

contact_email

This field must be added manually if it doesn’t already exist. Add it on its own line:

contact_email: [email protected]

Use the same email address you will use to contact Northwood. This must match exactly.

serverinfo_pastebin_id

The default value (7wV681fT) is a placeholder. Create your own paste at pastebin.com containing at least a contact method for players (email or Discord invite). You can also include your server rules and community information.

Copy the paste ID from the URL (the characters after pastebin.com/) and update the field:

serverinfo_pastebin_id: your-paste-id

server_name

Set a display name for your server. This is what appears on the public server list.

server_name: Your Server Name

After updating all fields, restart your server from the Game Panel.

Verify Your Server

There are two verification methods: automatic (instant) or email (3-7 business days).

Option 1: Auto-Verify (Recommended)

Open your server’s Console in the Game Panel
Run the command !verify static

If the command succeeds, skip to Accept the CSG Agreement. If it fails, check your network settings (see Troubleshooting below), then try again. If auto-verification continues to fail, use the email method.

Option 2: Email Verification

Send an email to [email protected] from the same address you set as contact_email. Include the following:

Your server’s public IPv4 address
Whether the IP is static or dynamic (WinterNode servers are static)
Your server’s port number

Write in clear English with an appropriate subject line. Do not include attachments.

Keep your server online while you wait. Email verification typically takes 3-7 business days.

Accept the CSG Agreement

After your server is approved (either automatically or by email), a link appears in your server console. Open this link to formally agree to the Community Server Guidelines. Your server then appears on the public server list.

If the link doesn’t appear:

Restart your server from the Game Panel
Check the Console for the agreement link
If it still doesn’t appear, open a Tech Support ticket on the official SCP: Secret Laboratory Discord server

Troubleshooting Verification

The most common reason for verification failure is that Northwood’s system could not connect to your server.

Confirm Your Server Is Running

Your server console should display Waiting for players when the server is online and ready. If you don’t see this message, your server isn’t running properly and verification will fail.

Check IP and Port Accuracy

Verify that the IP address and port you provided to Northwood match your actual server. You can find your server’s IP and port in the Game Panel dashboard. Typos are a common cause of verification failure.

Check Network Settings

Open config_gameplay.txt in the /.config/SCP Secret Laboratory/<port>/config folder and verify these fields:

server_ip: Set to auto or your server’s public IPv4 address
ipv4_bind_ip: Must be 0.0.0.0
ipv6_bind_ip: Must be :: (the syntax is ipv6_bind_ip: ::)
forward_ports: Must be false on WinterNode servers

Restart your server after making any changes.

Disable Plugins

Plugins like EXILED can interfere with the verification process.

In the Game Panel, open the File Manager
Disable EXILED via its loader configuration or remove plugin files from the plugins folder
Restart your server
Re-attempt verification

You can re-enable your plugins after verification succeeds.

Verification Denied

If your request was denied, review the requirements in Before You Start and the Community Server Guidelines. Common reasons include CSG non-compliance, insufficient server performance, or connectivity issues.

Still Not Working?

If verification continues to fail after checking all of the above, open a Tech Support ticket on the official SCP: Secret Laboratory Discord server. Include your server’s IP address, port, and a list of what you’ve already tried.