Billing & Account
9 articles available
Manage your account, billing, subscriptions, and payment methods.
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Billing
(9)Billing and Payments FAQ
Common questions about WinterNode billing, payments, and account management.
Upgrade or Downgrade Your Service
Upgrade or downgrade your WinterNode service plan at any time. Learn how pro-rata pricing works and how to increase RAM, storage, or other resources.
PayPal Payments
How WinterNode handles PayPal payments with Billing Agreements, what happens when you cancel, and information for legacy subscription customers.
Enable 2FA on Your Billing Account
Secure your WinterNode Client Account with two-factor authentication.
Account Suspension
Understanding automatic and manual account suspensions at WinterNode, and how to resolve them.
Billing Sub-Users & Contacts
Grant team members access to your WinterNode Client Account and add additional contact emails.
Cancel Your Service
Learn how to cancel your WinterNode service, request account cancellation, and manage PayPal subscriptions. Support available if you need help.
Pause Your Server with Cold Storage
Keep your WinterNode Game Server files and settings safe with the Cold Storage Plan. Freeze and unfreeze your server anytime for a low quarterly fee.
Link Your Discord Account
Link your Discord account to your WinterNode Client Account to verify your identity in support tickets and unlock client-only channels.