WinterNode automatically backs up every game server twice daily. These backups protect against data loss and hardware failure, and can be restored by our support team on request.
Automatic Backups
- Schedule: Every 12 hours at 2AM and 2PM CST
- Retention: 45 days
- Storage: Company-owned backup server, separate from your game server
Backups remain available even if your service is canceled or terminated, as long as they fall within the 45-day retention window.
These backups run independently of the “Backups” tab in the Game Control Panel. That tab is not active. Our backup system is built separately.
What’s Included
- All server files under 5GB
- World data, saves, and configurations
- Plugins and mods
What’s Excluded
If you rely on large database files or mapping plugins, consider setting up your own backup solution in addition to ours.
Requesting a Restore
To restore from a backup, open a support ticket. We aim to complete restores within 24 hours.
Via Discord (fastest): Open a ticket and use the /backup command. The bot will walk you through selecting your server and backup date.
Via Client Area: Submit a ticket with your server’s Node, UUID, and the backup date/time you need (2AM or 2PM CST).
For the full step-by-step process with screenshots, see Restoring Your Server from a Backup.
Game-Specific Guides
Some games have their own backup or restore processes:
Manual Backup Options
For faster access to backups or more control over what’s saved, you can set up your own backup process:
- DriveBackupV2 for automated external backups on Spigot/Paper servers
- SFTP download to manually download files via SFTP
- Folder compression to compress and download via the File Manager
Manual backups are especially useful for large files that exceed our 5GB automatic backup limit.
Frequently Asked Questions
Yes. As long as the backup falls within the 45-day retention window, we can restore it to a newly purchased service.